Monthly Archives: October 2017

What is Amazon Enhanced Brand Content

Amazon lunched Enhanced brand content self-service to all 3rd party private sellers to boost the conversation rate by adding rich content, including images and formatted text, to product descriptions.  Enhance brand content (A+) catalogue will help seller’s customers and address their most common questions in order to drive more rapid and informed purchase decisions.

Who will be eligible for Enhanced brand content?

Amazon Enhanced Brand Content is available for any third-party seller ( 3P) sellers with their own branded products  registered in Amazon’s Brand Registry. If you are not yet registered for Amazon’s Brand registry, it’s time to register here follow the link: https://sellercentral.amazon.in/brand/catalog-brand-application/create

Enhanced Brand Content is free for now, but Amazon may charge for the feature later.

 

Enhanced Brand Content(A+) Benefits :

High conversation rate:  Sellers using A+ catalogue have seen 5-10% increase in conversation rate.

SEO:

While Search Optimization is likely the last thing on Amazon’s mind, it is something that you can get out of Enhanced Brand Content. EBC allows you to create modules with pictures and value points, which you can use to include your keywords, which will then come up in search.

Brand Story:

You are proving your brand’s unique story can help build your brand’s visibility and customer trust. Most seller using this opportunity to add to your brand’s unique value proposition and drive repeat purchases.

Stand different from your competitors:

Adding extra content/design and images definitely stand your brand  uniquely and better than your competitors.

How to use Enhanced brand content

These best practices will help you optimize for success.

  • Highlight your product unique value points. Online sellers purchased based on emotion rather than practical concerns, so it’s better to highlighting the benefits versus the features.

 

  • Read and analyses the competitors reviews and find out what your prospect buyers cares about and then highlight those points through Enhanced brand content. You can also check customer returns to find similar data as well..

 

  • Use text on image media to highlight product features and benefits to improve conversion

 

  • Most users prefer short content, so aim for a small amount of high quality content that allows users to quickly learn everything they need to know.

 

  • Optimize for mobile. Amazon.com receives over 8 million mobile visitors every day.
    Try you’re A+ catalogue for your best selling or highest ranking products first. If your product is more likely to make a return, it’s a better investment.

 

 

What to Avoid while creating Amazon Enhanced Content

Amazon offers an in-depth list of what to avoid under the Enhanced Brand Content Help section and you should reference that before submitting your EBC page to avoid rejection.

 

  • Referencing your company as a seller or distributor or provide company contact information
  • Using opinions or claims (I.E. Cheapest, Best, etc.)
  • Including copyrights, trademarks, or registered symbols including logos, branded content, etc.
  • Using third party quotes including references, reviews, and quotes
    Mentioning shipping information
  • Including low quality images or images that don’t reflect the product (Brand Story images are not required to include the product)
  • Adding duplicate images
  • Website links
  • Excessive use of bolding or capitalization

You must also hold to the category requirements for your product, maintain a high-quality standard of spelling and grammar, and treat your Enhanced Brand Content Detail Page with the same care you would any other product page.

If you have a private label product, then you should be taking advantage of it. With benefits including branding, enhanced content for better engagement, and photos in the product description, it’s well worth the time to integrate into your products.

 

Example EBC

 

Agency Support to create Enhanced brand content:

 

 

Sales Just Dropped, Before You Panic, Check These Sales Parameters (Amazon)

When sales drop on Amazon it hurts and that’s why it’s so important to make sure you’re capitalizing on all of the sales that you are getting right now by converting those customers into reviews.

1. AM I IN THE MIDDLE OF A SEASONAL DIP IN MY NICHE / PRODUCT?

Now if you’re just starting to sell on Amazon, it may be difficult to answer this question. However, many products have a cyclical sales slump each year specific to its category. Keeping track of your monthly sales is a great way to see your yearly sales trends and to prepare for future changes in the market. For now, you might reach out to a friend or Facebook group and ask others in your niche if this is a common time for slower sales.
For example, some sellers may experience a sales dip in February for various reasons. The first time this happens, they may be tempted to blame their own efforts or their product. But the next time February arrives, they can either adjust their expectations or adjust their marketing to try to overcome the slump.
Though statistics are difficult to solidify, many online sellers will tell you that September and October are often slower online sales months. This is often due to the fact that school has recently started and holiday shopping is far from beginning. Sales will often begin to increase as you get closer to Black Friday. If you notice your sales are dropping from your summer highs, don’t freak out just yet. You may just be experiencing a normal sales slump.

2. DID I LOSE THE BUY BOX ON MY LISTING?

You’ll want to check to see if someone else has acquired the buy box on your listing. The “buy box” is the box on the right side of your listing where customers choose to “Add to Cart”.

 

Notice that below the Add to Cart box that there are other sellers on Amazon selling this exact same item. It is possible for one of those sellers to “win” the buy box from this seller and gain sales from their listings.

How do you keep your “buy box”? Amazon determines ownership of the buy box based upon (1) Price, (2) Availability, (3) Shipping options, and (4) Customer Service. In other words, the healthier yor seller account and the more competitive your pricing, the more likely you’ll win the buy box.

How do you know if you have the buy box? There are two ways.

First, you can simply go to your listing and see if anyone else is trying to fulfill your product. If you notice another seller listed below the Add to Cart box, you may have competition that can steal the buy box from you.

Secondly, you can see if you’ve retained the buy box in previous days by accessing your account on Seller Central. Simply log into your account, scroll down to the Sales Summary on the right side of your page, then click on “View more of your sales statistics” below your summary.

 

On the next page, scroll down to the “By date” section on the left side of your Business Reports menu. Click on the “Detail Page Sales and Traffic” link.

 

Now your page will load a report showing your sales stats by each day of the month. The seventh column over will be the percentage of time you owned the buy box. If you notice that your percentage has dropped in the last day or two, you’ll want to see who else is selling your product online.

If you’re the only seller listing your product on Amazon, you have nothing to fear. However, on a personal note, I was surprised to find that another seller had purchased several units of my product (apparently during a promotion) and then listed them for resale on Amazon at a lower cost than me. Suddenly, we were losing the buy box from someone hoping to make a quick buck. Lowering our price was the key to winning it back.

3. DID I RECENTLY RECEIVE A POOR CUSTOMER REVIEW ON MY LISTING?

Imagine that a customer has come to your listing to check out your product, and they want to make sure it’s legitimate. So even though you have close to a 5 star review average, they scroll down to see what people are saying about their purchase. And there, sitting at the top of the review section is your latest customer review – a one star review stating that this product just wasn’t what they were expecting at all.
You can imagine, then, that customers can be scared away by the latest review being a poor one. So it’s a good idea to look at your listing during a sales slump to see if you’ve got a bad one waving to everyone at the top of your review section.

 

4. DID A SALE OR PROMOTION FOR MY PRODUCT RECENTLY END?

Many times, Amazon sellers are really bad about creating systems for their business. For that reason, deadlines and end dates fall through the cracks.
When you see yourself suddenly hitting a major sales slump, you may want to check to see if something connected to your listing has expired. For instance, were you running a Christmas sale price to the end of December which raised holiday sales? This could explain why your January 1 sales suddenly dropped. Or did you offer a coupon code through another site that ended recently? These can easily explain the dip in sales.
You also may have an advertisement running on Facebook, Pinterest, or other social media platforms. Did that ad campaign recently expire causing your traffic to slow which in turn caused your sales to drop?
Think through as many of these sales related expiration dates as possible and investigate.

 

5. DID SOMETHING GO WRONG WITH MY AMAZON SPONSORED ADS?

If you use Amazon’s PPC ads, you know that they’re a huge source of traffic and sales. If you’re not using Amazon PPC yet, you need to. To get started, check out our other article, “How to Set Up an Amazon PPC Campaign” where we give you step-by-step instructions to setting up your first campaign.

If you’re running Amazon PPC, this is a great place to look for the answer to your sales slump. Two common scenarios that have caused Amazon sellers great anxiety are:

1.  Amazon PPC payment was declined. If your bank account is running low, it could cause Amazon’s payment processing to be declined. If this occurs, you will not receive any notification from Amazon. Your ads will simply stop running.
2.  Amazon Sponsored Ads reached its end date. I always recommend setting an end date to your Amazon PPC ads when you’re first getting started, but when you do, you have to remember which end date you chose. If you’re experiencing a sudden decline in sales, check to be sure your campaign hasn’t ended.

6. DID MY GOOGLE ADWORDS CAMPAIGN TURN OFF?

 

Outside of Amazon Sponsored Ads, many sellers turn to Google AdWords to send traffic to their listing. And if you work hard at it, Google can be a tremendous source for traffic and sales for your product.
So you might want to just check to be sure that your Google AdWords account didn’t turn off for some reason. Your AdWords account can be suspended if you your product doesn’t comply with their criteria, your payment for your past AdWords was rejected, of your campaign reached the end date.

 

CONCLUSION

There are two sources of encouragement for Amazon sellers who experience a sudden sales plummet. First, it’s comforting to know that you’re not alone. Every seller has experienced the anxiety of watching sales slide off the cliff. Thousands have experienced it and lived to see the day. Heck, many of them grew stronger from it. You can, too.
Secondly, it’s comforting to know exactly where to start looking for answers. Hopefully, these six checklist questions will help you get started with the most common sources of sudden sales decreases. And the longer you stay at it, you’ll be able to add to this list.
If these questions helped you in a time of need, don’t forget to share this checklist with your fellow Amazon sellers.
Sometimes Amazon sales drops are temporary and so it’s important that you capitalize on each and every sale. It’s crucial to convert your everyday customers into reviewers of your products and the best way to do that is by simply asking your customers for a review after they buy your product.

 

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